{"id":515,"date":"2021-02-18T22:08:55","date_gmt":"2021-02-18T22:08:55","guid":{"rendered":"https:\/\/jusorder.help\/?post_type=ht_kb&#038;p=515"},"modified":"2021-11-22T14:11:38","modified_gmt":"2021-11-22T14:11:38","slug":"refund-a-customer","status":"publish","type":"ht_kb","link":"https:\/\/jusorder.help\/index.php\/knowledge-base\/refund-a-customer\/","title":{"rendered":"Refund a customer"},"content":{"rendered":"\n<p>Call our support team on 0333 202 1137 every day 12pm &#8211; 5pm or complete the form below.<\/p>\n\n\n<div class=\"wpforms-container wpforms-container-full\" id=\"wpforms-517\"><form id=\"wpforms-form-517\" class=\"wpforms-validate wpforms-form\" data-formid=\"517\" method=\"post\" enctype=\"multipart\/form-data\" action=\"\/index.php\/wp-json\/wp\/v2\/ht-kb\/515\" data-token=\"ded4168fe18b374e87dce240395f7185\"><noscript class=\"wpforms-error-noscript\">Please enable JavaScript in your browser to complete this form.<\/noscript><div class=\"wpforms-field-container\"><div id=\"wpforms-517-field_8-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"8\"><label class=\"wpforms-field-label\" for=\"wpforms-517-field_8\">Order ID <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"text\" id=\"wpforms-517-field_8\" class=\"wpforms-field-small wpforms-field-required\" name=\"wpforms[fields][8]\" placeholder=\"e.g. ORD243\" required><\/div><div id=\"wpforms-517-field_3-container\" class=\"wpforms-field wpforms-field-select wpforms-conditional-trigger wpforms-field-select-style-classic\" data-field-id=\"3\"><label class=\"wpforms-field-label\" for=\"wpforms-517-field_3\">Type of refund <span class=\"wpforms-required-label\">*<\/span><\/label><select id=\"wpforms-517-field_3\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][3]\" required=\"required\"><option value=\"\" class=\"placeholder\" disabled  selected='selected'>Select type of refund<\/option><option value=\"Partial refund\" >Partial refund<\/option><option value=\"Full refund\" >Full refund<\/option><\/select><\/div><div id=\"wpforms-517-field_4-container\" class=\"wpforms-field wpforms-field-text wpforms-conditional-field wpforms-conditional-show\" data-field-id=\"4\" style=\"display:none;\"><label class=\"wpforms-field-label\" for=\"wpforms-517-field_4\">Refund amount <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"text\" id=\"wpforms-517-field_4\" class=\"wpforms-field-small wpforms-field-required\" name=\"wpforms[fields][4]\" placeholder=\"e.g. \u00a321.34\" required><\/div><div id=\"wpforms-517-field_9-container\" class=\"wpforms-field wpforms-field-name\" data-field-id=\"9\"><label class=\"wpforms-field-label\" for=\"wpforms-517-field_9\">Restaurant name <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"text\" id=\"wpforms-517-field_9\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][9]\" placeholder=\"Restaurant name\" required><\/div><div id=\"wpforms-517-field_0-container\" class=\"wpforms-field wpforms-field-name\" data-field-id=\"0\"><label class=\"wpforms-field-label\" for=\"wpforms-517-field_0\">Your name <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"text\" id=\"wpforms-517-field_0\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][0]\" placeholder=\"Name\" required><div class=\"wpforms-field-description\">The person who authorizes this refund.<\/div><\/div><div id=\"wpforms-517-field_5-container\" class=\"wpforms-field wpforms-field-number\" data-field-id=\"5\"><label class=\"wpforms-field-label\" for=\"wpforms-517-field_5\">Restaurant PIN number <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"number\" pattern=\"\\d*\" id=\"wpforms-517-field_5\" class=\"wpforms-field-small wpforms-field-required\" name=\"wpforms[fields][5]\" placeholder=\"PIN Number\" required><\/div><div id=\"wpforms-517-field_2-container\" class=\"wpforms-field wpforms-field-textarea\" data-field-id=\"2\"><label class=\"wpforms-field-label\" for=\"wpforms-517-field_2\">Reason for this refund <span class=\"wpforms-required-label\">*<\/span><\/label><textarea id=\"wpforms-517-field_2\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][2]\" required><\/textarea><\/div><\/div><div class=\"wpforms-recaptcha-container wpforms-is-recaptcha\"><div class=\"g-recaptcha\" data-sitekey=\"6LdZJCoaAAAAANKnh-GME7yaA4aylgObQGYKIwNQ\"><\/div><input type=\"text\" name=\"g-recaptcha-hidden\" class=\"wpforms-recaptcha-hidden\" style=\"position:absolute!important;clip:rect(0,0,0,0)!important;height:1px!important;width:1px!important;border:0!important;overflow:hidden!important;padding:0!important;margin:0!important;\" required><\/div><div class=\"wpforms-submit-container\"><input type=\"hidden\" name=\"wpforms[id]\" value=\"517\"><input type=\"hidden\" name=\"wpforms[author]\" value=\"1\"><button type=\"submit\" name=\"wpforms[submit]\" id=\"wpforms-submit-517\" class=\"wpforms-submit\" data-alt-text=\"Sending...\" data-submit-text=\"Submit\" aria-live=\"assertive\" value=\"wpforms-submit\">Submit<\/button><\/div><\/form><\/div>  <!-- .wpforms-container -->","protected":false},"excerpt":{"rendered":"<p>Call our support team on 0333 202 1137 every day 12pm &#8211; 5pm or complete the form below.<\/p>\n","protected":false},"author":1,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[33],"ht-kb-tag":[37,21],"class_list":["post-515","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-restaurant-support","ht_kb_tag-refunds","ht_kb_tag-restaurant-partners"],"_links":{"self":[{"href":"https:\/\/jusorder.help\/index.php\/wp-json\/wp\/v2\/ht-kb\/515","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jusorder.help\/index.php\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/jusorder.help\/index.php\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/jusorder.help\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/jusorder.help\/index.php\/wp-json\/wp\/v2\/comments?post=515"}],"version-history":[{"count":6,"href":"https:\/\/jusorder.help\/index.php\/wp-json\/wp\/v2\/ht-kb\/515\/revisions"}],"predecessor-version":[{"id":532,"href":"https:\/\/jusorder.help\/index.php\/wp-json\/wp\/v2\/ht-kb\/515\/revisions\/532"}],"wp:attachment":[{"href":"https:\/\/jusorder.help\/index.php\/wp-json\/wp\/v2\/media?parent=515"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/jusorder.help\/index.php\/wp-json\/wp\/v2\/ht-kb-category?post=515"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/jusorder.help\/index.php\/wp-json\/wp\/v2\/ht-kb-tag?post=515"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}